Privacy Policy

Effective Date: October 11, 2024

At Franckexquisite, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting our website https://franckexquisite.com.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website. This includes:

  • Personal Information: Your name, email address, phone number, shipping and billing address, and payment information when you place an order or contact us.
  • Non-Personal Information: Browser type, IP address, and browsing behavior to enhance your website experience and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill your orders and deliver the products you purchase.
  • Customer Support: To respond to your inquiries and provide assistance regarding your purchases.
  • Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates. You can opt out at any time.
  • Improving User Experience: We use non-personal information to analyze site performance and improve our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted service providers who assist us with shipping, payment processing, and customer support.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.

4. Data Security

We implement strict security measures to protect your personal information. Our website uses SSL encryption to ensure that your data is transmitted securely. While we strive to protect your information, please note that no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files that are stored on your device, helping us remember your preferences and provide personalized content. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct or update your personal information.
  • Request deletion of your personal data.
  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: